Privacy Policy

 

This Privacy Policy applies to Fivoliva (hereinafter referred to as “we”) and explains how we collect, use, store, and protect information when users access and use this website and related services.

1. Scope of This Policy

This Privacy Policy applies to information processing activities arising from users’ access to, browsing of, and use of the online services provided by us.
By using this website, you acknowledge that you have read and understood the information processing practices described in this Privacy Policy.

2. Information Collection Methods (Cookies)

We use Cookies and other necessary technical methods to support the normal operation and functionality of the website.
Cookies are small data files stored on your device and may be used to recognize access status and improve user experience.

Cookies may be used for the following purposes:

• Maintaining essential website functionality

• Ensuring continuity and security of access

• Recording basic usage preferences

You may manage or restrict the use of Cookies through your browser settings; however, some features of the website may be affected as a result.

3. Use and Sharing of Information

We use collected information only to the extent that is reasonable and necessary, including for the following purposes:

• Responding to user requests

• Providing and maintaining website services

• Ensuring system security and operational stability

We do not disclose or share information without authorization unless such disclosure is necessary for the purposes described above or otherwise required in appropriate circumstances.

4. Data Storage and Cookies (User Awareness and Consent Required)

We retain information only for the period necessary to achieve the stated purposes.
The use of Cookies requires user awareness and consent, and users may adjust Cookie settings at any time through their browser.

We implement reasonable technical and administrative measures to prevent unauthorized access, use, or disclosure of information.

5. User Rights

Users have the following rights in relation to their information:

• The right to access information held by us

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of information that is no longer necessary

• The right to restrict or withdraw previously granted consent for information processing

To exercise any of the above rights, users may contact us using the contact details provided in this policy.

6. Legal Basis for Data Processing (GDPR Policy)

We process information in accordance with the GDPR policy under the following legal bases:

1. Performance of a Contract
   Information processing necessary to process orders and provide purchased services.

2. Explicit Consent
   Information processing carried out with the user’s explicit consent for newsletter subscriptions and marketing activities.

3. Compliance with Legal Obligations
   Information processing required for tax, accounting, and regulatory purposes.

4. Legitimate Interests
   Information processing carried out to improve user experience, ensure system security, and prevent fraudulent activities.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your information-related rights, you may contact us using the details below:

• Address: 323 SHERRIN DR, RIPLEY, TN 38063, United States

• Phone: +1 (838) 201-8536

• Email: client@fivoliva.com

Customer support hours:

• Monday to Friday

• 09:00–11:00

• 13:00–18:00

• Europe/London time (GMT/BST)