GDPR

 

This GDPR Policy applies to Fivoliva (hereinafter referred to as “we”) and explains the principles we follow, the rights we protect, and the measures we take when processing information relating to users, in order to ensure transparency and fairness in information processing.

Scope of Application

This policy applies to all information processing activities related to users arising from their access to, browsing of, and use of the online services provided by us.
By using this website, you acknowledge that you have understood and accepted the arrangements described in this policy.

Principles of Information Processing

When processing information, we adhere to the following fundamental principles:

• Processing information lawfully, fairly, and transparently

• Processing information only for specific and legitimate purposes

• Limiting information processing to what is necessary to achieve those purposes

• Ensuring information is accurate and kept up to date

• Retaining information only for as long as necessary

• Implementing appropriate measures to safeguard information

Information Collection and Use

We may process information in the following situations:

• When users access and use website functions

• When users submit requests or communicate with us

• When users place orders or use related services

All information is used solely to support website operations, provide services, and ensure system security.

Cookies and Related Technologies

We use Cookies to ensure the normal operation of the website and to enhance user experience.
The use of Cookies is based on user awareness and consent, and users may manage Cookie settings through their browser at any time.

Restricting the use of Cookies may affect certain website functions.

Information Storage and Security

We retain information only for the period necessary to achieve the stated purposes.
We also implement reasonable technical and administrative measures to prevent unauthorized access, disclosure, alteration, or misuse of information.

User Rights

Under the GDPR policy framework, users have the following rights:

• The right to access information held by us

• The right to request correction of inaccurate or incomplete information

• The right to request deletion of information that is no longer necessary

• The right to restrict the processing of information

• The right to withdraw previously granted consent for information processing

Users may exercise these rights at any time by contacting us using the details provided in this policy.

Legal Basis for Information Processing (GDPR Policy)

We process information in accordance with the GDPR policy on the following legal bases:

• Performance of a contract: processing information necessary to handle orders and provide purchased services

• Explicit consent: processing information with user consent for newsletter subscriptions and related communications

• Compliance with legal obligations: processing information required for tax, accounting, and regulatory purposes

• Legitimate interests: processing information to improve user experience, ensure system security, and prevent fraudulent activities

Contact Information

If you have any questions about this GDPR Policy or wish to exercise your related rights, you may contact us using the details below:

• Address: 323 SHERRIN DR, RIPLEY, TN 38063, United States

• Phone: +1 (838) 201-8536

• Email: client@fivoliva.com

Customer support hours:

• Monday to Friday

• 09:00–11:00

• 13:00–18:00

• Europe/London time (GMT/BST)

Policy Updates

• We may update or modify this GDPR Policy from time to time

• Any updates will take effect immediately upon being posted on this page